Reviews

Welcome to our Reviews page! At NSWUK, we're proud to have earned over 100 five-star reviews across various platforms. Our commitment to providing exceptional service has made us a trusted choice for our customers, and we’re grateful for the positive feedback we've received. Take a look at what our clients have to say and discover why so many choose us for their needs.
All reviews
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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 55.0113 reviews
5.0Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent113 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 55.0102 reviews
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent102 reviews
ExcellentFacebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 55.011 reviews
5.0Facebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 5
Excellent11 reviews
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Helen Curtis profile picture
Helen Curtis
20 February 2025
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Chris and his team were very efficient, professional, great service and really good tech. Very happy with our alarm and CCTV. Would highly recommend!
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Phil Brown profile picture
Phil Brown
13 January 2025
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Fantastic service from Chris & Jack , would fully recommend and will now be using for annual service of alarm system and any future work we require.
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Dan Bamforth profile picture
Dan Bamforth
16 December 2024
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Fast friendly efficient service. Experts in their field. We have used NSW across our residential and commercial portfolio for many years. Thank you
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Martin Gibson profile picture
Martin Gibson
16 November 2024
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Fast and efficient service from start to finish. Engineer came out to offer advice on an upgrade and the job was completed promptly with minimal disruption…full instruction given on use of the system.
Posted on Google Google
Chris profile picture
Chris
8 November 2024
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Chris & Jack did a fabulous job installing a WiFi bridge. Its works brilliantly and the quality of the work (very neat as well) is superb.
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Allen Dawson profile picture
Allen Dawson
4 November 2024
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Nortonthorpe Sports Club are very confident in NSW Northern Security West Ltd. It gives us a huge sense of security knowing that their planning, their attention to detail and with their expertise they guided us to the right product for our building and surroundings. They respond quickly and efficiently when called upon and have helped us and showed us how to best use the monitors Their service is good, solid and reliable. They are always there at the end of the phone to help us with any issues. We would recommend NSW to any organisation wanting security cameras and CCTV installation.
Posted on Google Google
Andy Hill profile picture
Andy Hill
27 June 2024
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Absolutely fantastic service by Chris and the team. Good advice and after care service by them all, would definitely recommend and use for future works! Top job lads and a pleasure to deal with.
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TERRY SMITH profile picture
TERRY SMITH
30 May 2024
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I was at my daughter’s house to “check up” on things whilst she was on an extended holiday when the burglar alarm went off. This in itself was a huge surprise as it had not been set prior to her going away. As I was also on my way to Holyhead to catch a ferry it was time critical to get a fix. I rang the company and explained my dilemma and an engineer who was travelling to another job in the area was diverted to my daughter’s home. The engineer who attended was courteous, professional and sorted the problem in no time at all. Thank you Paul. The service provided by this company was first class and should serve as an example to all.
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Fiona Greer profile picture
Fiona Greer
22 May 2024
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Excellent service. Called back promptly and did what they said they would do quicker than expected. Would highly recommend.
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Ruth profile picture
Ruth
17 April 2024
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Excellent service. Were able to come and fix our issue within a few hours of our call. Would highly recommend.
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Katy Sarah profile picture
Katy Sarah
22 March 2021
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Fab and super fast service from NSW moving our satellite point to another part of our living room, thanks Tom. We have also sourced a quote from Chris re CCTV for our property. Would defo recommend 👍
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Jack Dixon profile picture
Jack Dixon
8 March 2021
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Excellent service from the guys at NSW from intruder alarm installation and monitoring to automated gate servicing and maintenance. Definitely recommend for both residential and commercial applications.
Posted on Facebook Facebook
Melissa Reece profile picture
Melissa Reece
8 January 2021
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Had a new alarm system installed by NSW. Quoted straight away, was installed quickly and customer service was excellent. Would highly recommend.
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Ieva Mirijauske profile picture
Ieva Mirijauske
18 November 2020
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Thank you Chris for best quote! Today Josh and Paul done amazing job for us!!! Installed alarm and cctv! The job quality is fab! In total highly recommended NSW! Good look guys!!
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Andrew Keast profile picture
Andrew Keast
8 October 2020
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Tom recently upgraded my Sky dish to allow my Sky Q upgrade to happen. Ariel was on a high roof, no problem at all. Great service, professional and highly recommended
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Lorraine Bentley profile picture
Lorraine Bentley
17 January 2020
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
We had 2 Smart TVs which needed installation, Tom the engineer who came did this for us very quickly and efficiently. Tom took all the stress away for us as we had tried unsuccessfully to connect them ourselves. nothing was too much trouble for him and his patience with explaining them to us was lovely. we even gave him an extra challenge in making brackets designed to go on the wall for the soundbar fit onto the TV. Thank you we will definitely use NSW again and will recommend to family and friends. Extra thanks to Tom.
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Martin Gleadall profile picture
Martin Gleadall
8 December 2019
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Brilliant service from Chris and team. After contacting Chris he came out the very next day to do a site survey and provide us with a quote. Then once we had decided to go ahead with the quote he sent one of his team within a week to come and fit our new alarm system. After installation we had a few teething issues with certain settings/ software but Chris had no issues coming out and resolving these the very next day. We are very happy with the service that NSW provided.
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Matt Lewis profile picture
Matt Lewis
7 September 2019
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
So glad I called NSW out to look at my troublesome automatic gates (fitted and left faulty by another company). These have been installed for around 3years, and despite never working properly, the original company walked away 😡😡 Left with the thought of just having to replace the whole installation, I spoke with NSW, who came out to take a look very quickly. The team didn’t take much time to diagnose the issue at all, and proposed the solution immediately. A quickly turned around quote, and the guys were booked in to carry out the works. Needles to say, the workmanship was done professionally, and extremely thoroughly. Not only did they save me ££££’s, they actually fixed what’s seemed to be the unfixable. 🎉🎉🎉 Thank you very much guys. I’ll definitely be using your company for more work in the future, and couldn’t recommend you enough.
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Vincent Rohde profile picture
Vincent Rohde
9 August 2019
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
We have had our aerial installed in our new house and the service was excellent. The two guys who attended were polite, tidy and very helpful. It wasn't their fault BT had sent a faulty TV box but Tom diagnosed the fault so I could report back to BT and get a new box. I will definitely use NSW again for any of their services.
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RayandMary Barr profile picture
RayandMary Barr
8 October 2018
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Would love to win this beautiful TV x � � �